Refund policy

Customer happiness is one of our top priorities.

Returns

You may request a return within 7 days after receiving your order.

To be eligible:

• The item must remain unused
• The product should be in its original packaging
• Proof of purchase must be provided

Items That Cannot Be Returned

Certain products are excluded from returns, including:

• Customized or personalized products
• Hygiene or personal care items
• Clearance and final-sale items

Refund Process

Once the returned item is received and inspected, approved refunds will be issued to the original payment method within 5–10 business days.

Original shipping charges are generally non-refundable unless the wrong or damaged product was delivered.

Damaged or Incorrect Products

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours along with clear photos so we can assist you quickly.